Before You Visit
Before you visit
Preparing the following eases the visit for your companion and makes the diagnosis more accurate.
- The order patients are seen
- Emergency
- By appointment
- Walk-in
We try to keep to the booked time, but the patient before you can run long. Walk-in visits may involve a longer wait.
Naver bookings are confirmed once we check them in the clinic. Times may shift with clinical circumstances, and we contact you in advance if a change is needed.
- Pet etiquette in the clinic
Unfamiliar places make animals tense. To prevent accidents, please keep dogs on a lead or harness, and keep cats inside a carrier while waiting.
Tell us at reception if your companion is reactive or fearful and we will show you to a separate waiting area.
- What to prepare
What you tell us reduces unnecessary testing and sharpens the diagnosis.
- Symptom notesTell us the type of symptom and exactly when it began.
- Photos & videoFilm what happens at home — vomiting, diarrhea, gait.
- Past recordsBring the vaccination booklet, prior test results, and any current medication.
By Appointment

